Refund Policy

Last updated: May 18, 2024

We value your trust and aim to provide you with convenient and efficient services. Below is our refund policy regarding convenience fees charged to patients.

Convenience Fee Refunds

Appointment Reminders, Confirmation Bookings, Live Queue Services: We charge convenience fees for these services to ensure smooth scheduling and timely reminders. Please note that all convenience fees are non-refundable. This includes fees for appointment reminders, confirmation bookings, and live queue services.

Exceptions

Billing Errors: In the event of a billing error resulting in overcharges for convenience fees, we will promptly rectify the error and issue a refund for the excess amount charged.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]
• By visiting this page on our website: https://orjanhealth.com/contact-us
• By phone number: 8899003720